Your Trust Matters to Us

Bismi Trader (S) Pte Ltd built and operates its website and related services (“Service”) for online grocery and retail purchases. This Service is provided for customers to purchase products easily and securely.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information for anyone who decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this Privacy Policy. The Personal Information that we collect is used for providing and improving the Service. We do not use or share your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Service unless otherwise defined here.

Information Collection and Use

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Delivery Address

  • Payment Details

The information we collect is used to:

  • Process your orders

  • Deliver products

  • Provide customer support

  • Improve our services

  • Send updates and promotional messages (if you opt-in)

We retain your information only as long as necessary to fulfill these purposes.

Log Data

Whenever you use our Service, we may collect information called Log Data in case of errors or technical issues.

This Log Data may include:

  • Your IP address

  • Device type

  • Browser version

  • Pages visited

  • Date and time of visit

  • Other usage statistics

This information helps us improve website performance and user experience.

Cookies

Cookies are small files stored on your device to improve website functionality.

We use cookies to:

  • Analyze website traffic

  • Improve user experience

  • Remember your preferences

You may choose to accept or refuse cookies through your browser settings. However, some parts of the Service may not function properly if cookies are disabled.

Third-party services used by us may also use cookies. We do not control third-party cookies.

Service Providers

We may employ third-party companies and individuals for:

  • Payment processing

  • Delivery services

  • Website hosting

  • Data analysis

These third parties may have access to your Personal Information only to perform tasks on our behalf. They are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information and take reasonable security measures to protect it.

However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Links to Other Sites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any information.

Children’s Privacy

Our Service is not intended for children under 16 years of age.

We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will take steps to delete such information.

Parents or guardians who believe their child has provided personal data may contact us immediately.

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and password.

If you believe your account has been accessed without authorization, please contact us immediately at:

📧 info@bismitrader.com
📞 +65 80871197

We are not responsible for unauthorized access due to failure to protect your account credentials.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your personal data (subject to legal requirements)

To exercise your rights, please contact us at info@bismitrader.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

Any changes will be posted on this page. We encourage you to review this page periodically.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

Bismi Trader (S) Pte Ltd
145 Jalan Bukit Merah, #05-1108
Singapore 160145
📞 +65 80871197
📧 info@bismitrader.com